What We Do

• Troubleshoot All Tech Issues: From stubborn malware and broken Wi-Fi connections to sluggish operating systems and data backup recovery. If it has a power button, we’ll help you fix it.
• Plain-English Technical Advice: Thinking of upgrading your setup? Unsure about cloud security? We translate complex technical concepts into clear, actionable advice.
• Support for Everyone:
  • Personal: Get help with your personal phones, tablets, laptops, smart home devices, or online accounts.
  • Business: Perfect for local sole traders, freelancers, and small businesses needing quick IT consultancy without the expensive corporate retainer.

When & Where to Find Us

• When: The last Thursday of every month
• Where: Bubbles Bar, Kiosk 16, Chelmsford Retail Market, Bellmead, Chelmsford, CM1 1LE
• Vibe: Extremely casual. Grab a local craft beer, a glass of fizz, or a soft drink, pull up a chair, and let’s get your tech sorted.

How It Works

To make sure you get the most out of your visit, here is how a typical drop-in session works:

1. Bring your device: Charge it up first.
   Pack up your laptop, tablet, or phone. Crucial: Remember to bring your charger, and make sure you know your main passwords/passcodes so we can log in and troubleshoot.
2. Find us at Bubbles Bar: Look for the tech desk.
   Head into Bubbles Bar in the market. Grab a drink of your choice at the bar, look out for our sign, and come say hello.
3. Explain the issue: No jargon required.
   Tell us what’s going wrong in your own words. We’ll diagnose the issue right in front of you and explain exactly what needs to be done.
4. Get it sorted: Hands-on help.
   We’ll fix the issue on the spot if possible, or give you a clear, step-by-step roadmap and advice on what parts or services you might need next.